Careers

Help Desk – Level I

Responsibilities
Provides support in a 24x7x365 days/year role that monitors, configures, and supports critical network elements using real time alarming of network faults, analysis, configuration, notification, trending of faults and escalation to ensure company compliance.  Candidates should have 2 to 4 years of experience performing Help Desk / Technical Support.

Education

• Candidates should have a High School Diploma or equivalent (GED), degree preferred
• CompTIA A+, Security+, Network+ or (ISC)² CISSP required
• All candidates must be US Citizens and be eligible to obtain and maintain a security clearance.
  

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