Careers

Server Administrator - Wintel

Responsibilities
Installing, configuring, tuning, maintaining and monitoring Windows NT/W2K/Active Directory server applications environments systems administrator with server administration.  Oversees multiple employees operating within a defined support operations area.  Works with clients to develop, implement and review customer relations service improvement programs to enhance delivery of service.  Implements core business processes and assists in process improvement initiatives in order to enhance customer service.  Recommends changes to policies and establishes procedures that affect immediate policies and procedures.

Principal Duties
Maintains communications with customer staff and management to ensure that service is delivered on time and within budget. Interacts with subordinate supervisors, customers and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Leverages business, technical, and interpersonal skills to manage center operations, customers, and operations personnel. Coordinates and communicates with other area managers to leverage resources and discuss solutions to matters of significance. Provide continuing training and review and/or development of related policies and procedures.

Qualifications
Must have a minimum of two years experience providing system and/or web server support; Microsoft Exchange is a plus.  Strong communication skills; Strong interpersonal and presentation skills for interacting with team members and clients. Good organization skills to balance and prioritize work; Good analytical and problem solving skills. Human relations skills to select, develop, mentor, discipline and reward employees. Good personal computer and business solutions software skills. Ability to work independently and as part of a team; Ability to create and maintain formal and informal networks.

Education

• Bachelor’s Degree and/or equivalent experience

All candidates must be US Citizens and be eligible to obtain and maintain a Security Clearance

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