Careers

Telecom Support Technician

Responsibilities
Acts as company representative at base or remote locations, ensuring performance of the telecommunications network through constant monitoring of traffic, performance, and network configurations. Takes corrective action to re-route traffic when problems occur and works with network engineering to resolve issues. Advises customer and contractor personnel of company requirements for products and services, support equipment, and installations. Directs regular, special, and integrated system test programs.

Principal Duties
Prepares and conducts special reports and presentations pertinent to company products and services, field operations, or other applications. Plans, prepares, and conducts on-the-job training as required in support of these activities. May provide work leadership for lower-level employees.

Education

• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with nine (9) years of professional experience; or seven (7) years of professional experience with a related Master’s degree.  Considered an emerging authority.

All candidates must be US Citizens and be eligible to obtain and maintain a Security Clearance

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