Insight is currently assisting CSC with a large scale relocation of operations on the ITIP Program of TSA’s Primary Service Desk from Fort Worth, TX to its Integrated Technology Center in Bossier City, LA. Insight currently provides both Level 1 and Level 1.5 (Remote) Technical Help Desk Support to the Fort Worth Help Desk and […]
Insight was awarded a Prime contract to assist the USCG Surface Forces Logistics Center (SFLC) with Maintenance Procedure Card (MPC) support for the Long Range Enforcer Product Line.
Insight was selected by the USCG to assist the Commandant formulate cutter acquisition plans and modernization alternatives. As part of this TABSS Task Order, Insight was tasked to gather information on the material condition and remaining service life for the VIGILANT and VALIANT Cutters.
Insight has joined Ensoftek to provide a full range of IT Property Management, Receiving, Distribution, Installation and Incident Management services for the Food and Drug Administration. Insight has been directly tasked with project management, installation support services, configuration management, incident management and quality assurance.
Insight was awarded a TABSS Task Order to provide program/project management, research and development (R&D), and test and evaluation (T&E) support services for the USCG developed or modified Air, Surface and C4ISR and logistics systems, programs and projects. Management and technical support services include requirements coordination, studies evaluation, test management planning/strategy/performance, test document drafting, Developmental […]
Insight stepped up to assist HP with Customer Service support providing nationwide assistance for the USCIS National Call Center in El Paso, TX. Insight provides expert bi-lingual CSR support, as well as Quality Assurance and Training for Tier 1 support. After several months of training, our Customer Service Representatives (CSRs) began addressing calls from customers […]
A look back at 2012 shows a tremendous year of progress for Insight as it positioned itself for continued growth in the Federal market. Highlights included certification as a SBA Woman Owned Small Business (WOSB), implementation of ISO 9001:2008 for Quality Management and ISO 20000-1:2011 for Service Management and the DHS award for a Technical […]